The UI Design Workshop Comes to Atlanta (2020 Conference)

AC Hotel Atlanta Downtown 101 Andrew Young Intl Blvd NW, Atlanta

For several years now, GM Voices has partnered with Enterprise Integration Group (EIG) to bring actionable IVR and UI design content across the country in semi-annual workshops. In addition to an intensive curriculum based around IVR/UI best practices, the schedule has been updated to include essential content covering virtual assistants like Alexa and how multichannel is affecting contact center interactions in tandem with voice.